AutoSilent FAQ

The only application for managing sounds on your iPhone

Frequenty Asked Questions

  • The app correctly goes into silent mode,but it does not come out of silent mode.How to fix this?

  • How can I get push notifications to go autosilent?

  • In autosilent mode/hours , all sounds except the RINGTONE go silent. What may be going wrong?

  • How to make my phone go into silent mode? How do I autosilent my phone?

  • I have upgraded my firmware. How do I get the license re-activated?

  • I have bought the app, but the app is not getting activated.How do I activate the app?

  • Can I transfer my license for this app to a new iPhone?

  • I uninstalled and reinstalled the app, the app asks me for activation again?

  • How to set meeting information in my iPhone calender?

  • I can not get SMS vibrate to work. What is the problem?

  • I have multiple calendars, how do I choose calendar for which it should go in silent and not for another?

  • I want the app not to go into silent mode for some events. How do I do that?

  • For what type of events in the calendar the app goes into silent mode?

  • How do I check whether the appointment is busy or not?

  • How much battery does the app take?

  • How do I see the status?

  • Is there SB Settings toggle for the app?

  • What is manual mode?

  • What is difference between "Automatic Mode" and "Manual Mode"?

  • Is there option to choose more than one time period in a day?

  • What is "Disable/Bypass Silent switch"?

  • Is the app incompatible with any other apps?

  • In the automatic mode, what is "iPhone Calender"?

  • Can i buy the app on iTunes or AppStore?

  • Ringer Volume too low after using "bypass silent switch"?

  • I do not hear any ring after using "bypass silent switch"?

  • I only get harp ringtone after using "bypass silent switch"?

  • I do not hear ringtones assigned to my contacts, instead I always get the default ringtone after using "bypass silent switch"?

  • The app correctly goes into silent mode,but it does not come out of silent mode.How to fix this?

  • It could be due to setting in Auto Silent app or due to an event in calendar. Make sure settings are correct in Auto Silent app. And there is no event in iPhone Calendar which could be causing it.
  • If all settings are correct then, Go to iPhone settings, sounds, and change ringtone once. That should fix the problem. If it doesn't then please contact us using the "Contact Us" button in the app.


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    How can I get push notifications to go autosilent?

    Currently push notification sound is not supported in the app. We will look into adding this in future versions.

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    In autosilent mode/hours , all sounds except the RINGTONE go silent. What may be going wrong?

  • Make sure the Ringtone is set to OFF in "Silent Profile Settings".
  • If you are getting ringtone and other sounds go off , you may need mobile substrate. Mobilesubstrate is only required to put off ring from contacts which have special ringtone assigned. It is not required otherwise. Try installing mobilesubstrate from Cydia. That should fix ringtone issue.
  • If you have a previous version of autosilent, to optimize battery there is potential delay up to 3 minutes. It might take up to 3 minutes for the phone to go silent. For e.g:There is a meeting from 3:00PM-4:00PM. It might take up to 3:03PM.
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    How to make my phone go into silent mode? How do I autosilent my phone?

    There are 2 ways to make the phone to go into Silent mode - Manual or Automatic Mode.

    1. Manual Mode - Set the Manual Mode - ON . Then set the "Ends" time to later time. The manul mode will come out of the Silent mode after the "Ends" time.
    2. Automatic Mode - Set the Automatic mode to ON. You can silent the phone either by setting the weekday night or weekend night time in the app or creating an event in iPhone calendar. Eg: If you want the phone to go into silent mode 3 - 4 PM on Tuesday, you can set the "Weekday Night" to ON, and set the time to 3 - 4 PM. This will make the phone go into silent mode every weekday. Alternatively you can set "iPhone Calender" to ON and then schedule an event on the particular day from 3-4 PM.

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    I have upgraded my firmware. How do I get the license re-activated?

    If you bought through Cydia store then, you need to login in Cydia through the account (facebook/gmail) from which you bought before. If you paid through our paypal store then please add http://iphonepackers.info/app/repo to Cydia source and it should not prompt you to buy again.

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    I have bought the app, but the app is not getting activated.How do I activate the app?

    The app should automatically get activated. There may be intermittent issues with our activation server. Please be patient and try for a few times. All other features of the app should work fine.If the issue is not resolved in a few hours, please email us using the "Contact Us" button in the app.

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    Can I transfer my license for this app to a new iPhone?

    License cannot be transferred from one phone to another.

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    I uninstalled and reinstalled the app, the app asks me for activation again?

    If you have bought the app earlier, the app should automatically get activated. There may some intermittent issues with our server.Please be patient and give ti soem time. If the issue is not resolved in a few hours, please email us using the "Contact Us" button in the app.

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    How to set meeting information in my iPhone calender?

    Open Calendar app, click on "+", schedule the meeting. Then you can schedule the meeting. http://www.youtube.com/watch?v=hR8ygEdCrIA has a very informative tutorial on the iPhone calender.It shows how to schdeule an event.

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    I can not get SMS vibrate to work. What is the problem?

    The Vibrate option is only for incoming call and not for any other event. The Vibrate option does not apply to SMS'es

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    I have multiple calendars, how do I choose calendar for which it should go in silent and not for another?

    Currently the app does not provide choosing a particular calender. We aim to provide this feature in our future releases.

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    I want the app not to go into silent mode for some events. How do I do that?

    If you have Microsoft exchange based calender (like google calendar or corporate email), the app will go silent only for those events which have "availability" set to "Busy". For other calenders which do not have the "Availability" option (if you don't see "Availability" option in the appointment that means the calendar does not support it), the app currently does not distinguish between such events.

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    For what type of events in the calendar the app goes into silent mode?

    The app goes into silent mode only for events which have "Availability" set to "Busy". If you don't see "Availability" option in the appointment that means the calendar does not support it

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    How do I check whether the appointment is busy or not?

    If you dont see "Availability" in the appointment/event that means the event is Busy.

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    How much battery does the app take?

    The app will not consume more than 2% of the battery.

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    How do I see the status?

    The top-most cell in the app shows the status.

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    Is there SB Settings toggle for the app?

    There is SBSettings toggle to switch on/off manual mode. Search for "AS SBSettings" in Cydia.

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    What is manual mode?

    Manual Mode sets the phone to go silent right now. The phone will automatically come out of silent mode at the specified "Ends" time. If the "Ends" time occurs in the past, the app will not go into silent mode.

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    What is difference between "Automatic Mode" and "Manual Mode"?

    "Automatic Mode" sets the phone to go into silent based on the times set in the Weekday, Weekend schedules and calender events. Manual mode specifies the phone to go into silent mode immediately.

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    Is there option to choose more than one time period in a day?

    Yes, you can do this using the iPhone calender option. Please set it to ON, and schedule appropriate events in the calender.

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    What is "Disable/Bypass Silent switch"?

  • This option will disable the silent switch on the side of your iphone. In case your silent switch was broken while your phone was in silent mode, this will restore all the original phone sounds.
  • You can use it if the silent switch is broken or loose. Once you enable Bypass silent switch option, you can use the app or AS SB Settings toggle to put the phone into silent mode.
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    Is the app incompatible with any other apps?

    Currently the app is incompatible with MivTones.

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    In the automatic mode, what is "iPhone Calender"?

    When the "iPhone Calender" option is set to ON, autosilent goes in and out of silent mode based on the busy events in your calender. Eg: If you have an event on a tuesday afternoon from 3 - 4 PM , the phone will go silent during that period.

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    Can i buy the app on iTunes App Store?

  • No, Auto Silent does not confirm to restricted terms of Apple's SDK.
  • You can buy the app on Cydia. Google is your friend. Click here or search "Jailbreak iPhone" on google.
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    Ringer Volume too low after using "bypass silent switch"?

    With 2.0 or older version of the app, there is a known issue with "bypass silent switch". Please upgrade to latest version.

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    I do not hear any ring after using "bypass silent switch"?

    There is a known issue with "bypass silent switch". If you bypass silent switch, the ringer may start using the iPod volume. Increase iPod volume to workaround the issue.

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    I only get harp ringtone after using "bypass silent switch"?

    Go to iPhone settings, sounds, and change ringtone once. That should fix the problem. If it doesn't then please contact us using the "Contact Us" button in the app.

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    I do not hear ringtones assigned to my contacts, instead I always get the default ringtone after using "bypass silent switch"?

    After bypassing silent switch, only default ringtone is supported.

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    Feedback

    We will continue to improve our app with free and frequent product updates including new features. Therefore we want to know all about your suggestions or any bug you may encounter!

    To make it easy for you, we have built in a feedback form in our app. Please go to 'More' and choose 'Contact Us' to tell us what you like and what you want us to improve. You can also send an email to contact@iphonepackers.info.